Terms and Conditions

BeautifulChina.com is owned and managed by Compass Holidays.
The purchase of any travel services offered by BeautifulChina.com constitutes a contractual arrangement between you and Compass Holidays, and represents your acceptance of Compass Holidays Terms and Conditions set out herein. Please ensure that you read carefully.

How to Make your Reservation:

To make your reservation, please see our professional travel consultant, or for more information, visit our Web site at www.beautifulchina.com.

Payment:

 We accept cash, cheque, debit card or credit card. (Please note for some products we do not accept credit card, there is a 5% handling fee be charged on top for any credit card payments.) Your payment is not deemed made until it is received by Compass Holidays. A full payment per tour vacation per person is required  at booking for us to reserve space for you, with limited exceptions as per tour requirements.(For departure date more than 90 days, 30% deposit is required.)  As Final or Promotion Sales, a non-refundable, non-creditable, nontransferable and non-changeable full payment is required at booking. Your booking is not confirmed until the full payment is received by Compass Holidays and you will receive a booking confirmation within 1 business day. Your booking is subjected to change or cancellation before you get the final confirmation from Compass Holidays.
Please review and verify your booking invoice thoroughly and contact your travel consultant immediately if your invoice appears to be incorrect or incomplete, as it may not be possible to make changes later.   

Cancellations and Cancellation Fees:

Cancellation of a reservation can only be made through Compass Holidays in written format; The following charges will apply in the event of any cancellation. Deposit is 100% nonrefundable. If cancellation is received before the final payment date of your vacation, your non-refundable deposit will be retained in addition to any airline-imposed fees or penalties. Less than 30 days (including 30 days) prior to the departure date: Nonrefundable.

Air Arrangement:

Compass Holidays is not responsible if an airline cancels, reschedules, or delays a flight for any reason. If you miss your departure flight, it is your responsibility to work with the airline on which you are ticketed to reach your destination. Compass Holidays is not responsible for any additional expenses you may incur prior to joining your trip. Compass Holidays is not responsible for and will not provide any refund for portions of trips missed due to canceled, rescheduled, or delayed flights.

Participation:

For the benefit of everyone on your vacation, Compass Holidays reserves the right to accept or reject any vacation participant and to remove any participant whose conduct is deemed incompatible with interests of the other participants. We will not refund nor cover any cost or expenses you incur if we have to terminate your vacation arrangements due to your unacceptable behaviors.

Travelers Who Need Special Assistance on Traveling:

You must report any disability requiring special attention to Compass Holidays at the time the reservation is made. Compass Holidays will make reasonable attempts to accommodate the special needs of the disabled travelers, but it is not responsible for any denial of services by airline companies, hotels, restaurants or other independent suppliers.

Travel documents:

It is the full responsibility and expense of consumers to obtain all documents required by all relevant government authorities. Canadian citizens must show proof of citizenship (birth certificate, passport or citizenship card) and official identity card with picture for destinations where passports or visas are not required. A photocopy of passport, which must be valid 6 months after the return date of the trip, is required at booking; if it is not received 3 months before the departure date of the trip, each customer(s) is committed to ensuring that the name inscribed upon booking is consistent with that shown in the passport. Compass Holidays assumes no responsibility for any further cost due to travel document information error(s).

Travel Insurance:

Compass Holidays strongly recommends that all customers be adequately covered by insurance for the duration of the their travel arrangements. Compass Holidays cannot be made liable for any cost incurred by the customer on any tour if not adequately insured.

Compass Holidays makes every effort to ensure accuracy on the website and brochure; however, Compass Holidays cannot be held responsible for any errors or omissions in the publications.

For all the detailed inclusions and exclusions, please carefully read remarks and terms and conditions in
your specific tour package.